Help Center

Guides, support, and resources for the Shpia community.

About Shpia

Shpia is the premier real estate platform tailored for the Albanian market. We connect property seekers with trusted agencies and verified listings, ensuring a seamless and transparent experience.

Our mission is to digitalize the real estate journey in the region, providing advanced tools for agencies to manage their portfolio and meaningful insights for buyers to make informed decisions.

For Seekers

Discover your dream home with advanced filters, verified listings, and direct communication.

For Agencies

Manage listings, track leads, and grow your brand with our powerful agency suite.

Contact Shpia

Our support team is available Monday through Saturday, 09:00-18:00 CET. We typically respond within two hours during business days.

For Agencies

Key Workflows

Publish a listing

Prepare assets, validate ownership, and submit.

Get verified

Upload credentials and unlock trusted badges.

Manage Leads

Route inquiries and track follow-ups.

Detailed Guides

Checklist before publishing

Upload minimum 8 landscape photos (1920x1080)

Add utility costs and fees

Attach ownership certificates

Preview on mobile before submitting

Understanding Invoices

Download monthly PDF invoices

Filter charges by listing

Activate auto-renewal

For Users

Account Security

Protect your personal data and saved searches. We recommend enabling multi-factor authentication if you are managing sensitive agency data.

Use unique passwords
Review active sessions

Common FAQs

How long does approval take?

Listings are reviewed within 24 hours on business days.

Can I share access?

Yes, invite collaborators from your agency console to manage team efficiency.

Where are my stats?

Check the "My Properties" section for detailed analytics on views, leads, and engagement.