Message about a property
Talk to sellers, agents and buyers without sharing your number.
5 steps
- 1Step 1
Start from the listing#
On a property page, press Send Message. The conversation opens with the listing attached. Not signed in? You can send a message without an account, and the seller replies to your email.
- 2Step 2
Talk in real time#
Conversations live in Messages. You see when someone is typing and when your message has been seen, you can react to messages, and you can delete your own.
- 3Step 3
Share photos, documents and listings#
Press the attach button: photos (up to ten at once), a PDF of up to 25 MB, or one of your own listings. Images can be JPEG, PNG or WebP.
- 4Step 4
Never miss a reply#
A new message shows on the bell at once. If it is still unread ten minutes later, we email you; reading it first cancels the email.
- 5Step 5
Block or report#
The ⋮ menu in a conversation has Report and Block. Blocking stops new messages in both directions and keeps the history. Blocked people are listed on My Account, where you can unblock them.
Related guides
Still stuck?
Write to support@shpia.org or call us — we usually answer within two hours on working days.