Tour the agency console

One place to run the agency: numbers, listings, clients, viewings and the team.

10 steps

  1. 1Step 1

    Open the console#

    On My Agencies, press Open console on the agency's card, or open the Agency console card on the agency's page. Every member can open it; what they see depends on their role.

  2. 2Step 2

    Dashboard#

    Today's viewings and what is waiting on you, four numbers for the last 30 days with their trend, the week ahead, and what clients keep saying about your listings.

  3. 3Step 3

    Agency profile#

    The agency's public page, editable in place: name, logo, cover, addresses, description and contacts — and the team, where owners and admins invite new members.

  4. 4Step 4

    Client requests#

    The client book: who is looking for what, their searches, and the listings that match them.

  5. 5Step 5

    Listings#

    Every listing the agency has, drafts included, with its views, saves and requests. Filter by status or agent, and book a viewing straight from a listing.

  6. 6Step 6

    Viewings#

    The calendar — by day, week or month — or a list. Book viewings, answer a colleague's request and record how each one went.

  7. 7Step 7

    Members#

    Each member's listings, clients, viewings and offers. Owners and admins change roles and remove members here.

  8. 8Step 8

    Messages#

    Your inbox, inside the console. Each person sees only their own conversations; there is no shared agency inbox.

  9. 9Step 9

    Alerts#

    Everything that needs someone: viewings waiting for an answer, listings about to expire, and listings sent back by review.

  10. 10Step 10

    Billing#

    For owners and admins: the plan, payment notices and invoices.

Still stuck?

Write to support@shpia.org or call us — we usually answer within two hours on working days.

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Tour the agency console · Help Center | Shpia